JEEP: VARIOUS INITIATIVES
Time to Go Off-Roading
2012 WEBAWARD FOR OUTSTANDING ACHIEVEMENT IN WEB DEVELOPMENT, AUTOMOBILE STANDARD OF EXCELLENCE – THE WEB MARKETING ASSOCIATION
VISIT JEEP.COM
Date: 03.2011 | Agency: Sapient | Role: Experience Designer
Responsibilities: Worked closely with the Design team to create detailed user experience specifications which included sitemaps & wireframes.
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Various Jeep.com re-design projects including a re-vamped Home page, a newly configured Vehicle Details experience as well as a Historical microsite & a Download App page.
VISIT MUSCLE.CA
Date: 02.2012 | Agency: Sapient | Role: Experience Designer
Responsibilities: Analyzed industry best practices & competitive review; translated business needs, project requirements & technical specifications into meaningful interactive experiences; created detailed user experience documentation which included sitemaps & wireframes; presented & reviewed interaction designs with client stakeholders for approval.
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The project objectives were: (1) Bring the site up to current best practice standards; (2) meet accessibility requirements for their diverse audience & (3) serve the needs of users & the organization in a more effective manner. In addition, the overall look & experience needed to position Muscular Dystrophy Canada (MDC) as a highly credible & professional organization as well as be easily maintainable by MDC with the current resource levels.
"I wanted to send you a short e-mail to offer my thanks to you & SapientNitro for the time, effort & interest you have given to Muscular Dystrophy Canada & their website initiative.
As a Board member for Muscular Dystrophy Canada I am truly appreciative of the extraordinary generosity you have demonstrated & the great insights & suggestions provided with the initial pro bono work you have done on the design & discovery phase of this project. We had a quarterly Board of Director’s Meeting last Friday. This item was on our agenda & Catherine Sherrard provided the Board with an update on the status of the project & the work you have done to-date. Suffice it to say that the Board was both extremely excited & impressed with what has been done & more importantly, with the future prospects of what can be ultimately be accomplished with a partner such as you helping us.
It is not often that we see business partners such as yourselves coming forward to offer their services to charitable organizations like Muscular Dystrophy Canada. It speaks volumes about who you are & the kind of organization SapientNitro is & you have our sincere thanks."
– Buzz Green, Senior VP & GM, Deeley Harley-Davidson Canada
"SapientNitro has been named 2013 Corporate Partner of the Year by Muscular Dystrophy Canada. This award comes as a result of the great work we've been doing on MDC's web strategy & site & the phenomenal dedication our team has shown to this effort."
– Michael Shostak, VP, Sapient
"We are proud of the great strides we have made with the all new TheBrick.com & believe we have built an online store that is both stylish & easy to use, one that truly mirrors the in-store experience."
– Robert Wainwright, PM, The Brick
2008 CORE VALUE RECOGNITION: CLIENT FOCUSED DELIVERY
"The client is always impressed with deliverables from Sapient. Some of the comments from the clients are: 'The Product details page is the best I've ever seen in the industry', Brick CMO. The comments from the client reflect the dedication & team work put forth by team, many of the team members refusing to take short cuts, sacrificed personal commitments & worked long hours to get the job done."
– CiCi Chen, Manager, Business Analyst, Sapient
2008 CORE VALUE RECOGNITION: CLIENT FOCUSED DELIVERY
"This team's commitment & creativity that has led to some awesome deliverables & a trustworthy relationship. The user experience track has produced web site designs & deliverables which has received recognition from several client executives including the CMO. The team has been working extremely hard to meet an extremely aggressive schedule. It is to their commitment to client success, one team spirit, creativity & passion that in spite of several challenges that we have not only survived but have delivered so far & built key relationships with client."
– Mandeep Bhatia, Manager, PM, Sapient
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VISIT THEBRICK.COM
Date: 03.2008 | Agency: Sapient | Role: Experience Designer
Responsibilities: Analyzed industry best practices & competitive review; translated business needs, project requirements & technical specifications into meaningful interactive experiences; created detailed user experience documentation which included sitemaps & wireframes; presented & reviewed interaction designs with client stakeholders for approval.
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In the past, online sales represent only a small percentage of overall sales. The Brick recognized the online channel as a great opportunity to connect with its customers, expand its brand & continue to drive the tremendous growth so The Brick reached out to Sapient.
The scope of The Brick re-design was to launch a fully-functional site using ATG’s e-commerce suite of products. A new design plan & architecture were required that brought together best practices with technology to improve the overall customer experience online.
"The journey so far would not have been possible without your support, leadership & some monster efforts. The specs & wireframes have served more than one purpose & remains reference for the way they conduct their biz online."
– Mandeep Bhatia, Manager, PM, Sapient
SCOTIABANK: LOCATOR + REWARDS
Scotiabank Locator
VISIT SCOTIABANK LOCATOR
Date: 05.2008 | Agency: Sapient | Role: Experience Designer
Responsibilities: Analyzed industry best practices & competitive review; translated business needs, project requirements & technical specifications into meaningful interactive experiences; created detailed user experience documentation which included sitemaps & wireframes; presented & reviewed interaction designs with client stakeholders for approval.
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Get addresses, maps, driving directions & hours for the Scotiabank branches & ABM locations across Canada.
"It has caused huge buzz within Scotia & they’ve already approached us about future phases to expand it. Our client was laughing that he was getting enthusiastic enhancement requests from many groups within the bank before it had even launched."
– Ben Feist, Senior Manager, Interactive Development, Sapient
"Great job to Ben & team!! IBM told Scotia that it would take 8 months to develop/put this together & you guys did it in a few weeks. Congratulations!!"
– Waleed Jifri, Client Executive, Sapient
Scotiabank Rewards
VISIT SCOTIABANK REWARDS
Date: 02.2008 | Agency: Sapient | Role: Experience Designer
Responsibilities: Analyzed industry best practices & competitive review; translated business needs, project requirements & technical specifications into meaningful interactive experiences; created detailed user experience documentation which included sitemaps & wireframes; presented & reviewed interaction designs with client stakeholders for approval.
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Scotia Rewards allows users to view their points balance & redeem for merchandise, gift certificates & vouchers. The site re-design improved the redeeming of points process by providing the user a richer, more interactive experience.
"Checked out the site – it is so user friendly & really begs you to dive in & move around the site (cha ching!). Other sites are clumsy & confusing – this is really clean. Good job guys, I hear this client is not easy to please."
– Rhia Newton, Senior Associate, Learning & Development, Sapient
"I would also like to send out my personal thanks to everyone. Vixay: for all the initial brainstorming, ideation & deep dive into the content. Would not have been what is without your work and contributions."
– Allison Bistrong, CD, Sapient
VISIT SAPIENT.COM
Date: 05.2008 | Agency: Sapient | Role: Experience Designer
Sapient.com finally gets a face lift.
"I know for a fact we have struggled to represent this over the years,
some attempts have been better than others, but this such a huge leap
forward. It creates clarity, it sets the tone & it invites people to engage... & that is no small feat."
– Anonymous
"Big Up!!!! You should be extremely proud of what you have achieved with the new site. I for one, want to thank you, for helping to create a face that best represent the combined energies, passion, spirit & beliefs of so many people. It clearly articulates what we do, how we do it & more importantly, what we are #&*%! capable of."
– Anonymous
COMCAST PITCH
Date: 01.2011 | Agency: Sapient | Role: Experience Designer
Sapient made it to the final round of acquiring the Comcast account.
"I wanted to reach out & thank each & every one of you for your hard work on the Comcast pursuit. This wasn’t an easy or straightforward design challenge & I really appreciate everyone’s contributions. So... I want to thank you all for your hard work. Personally, I am very proud of the work."
– Donald Chestnut, VP, Sapient
MAGELLAN
"Vixay – Your wireframes are amazing...beautifully documented & annotated, wonderfully presented. Kudos!"
– Nikki Baru, Director, Sapient
Date: 03.2008 | Agency: Sapient | Role: Experience Designer
Magellan asked Sapient to re-design a new web experience to help in their re-branding efforts.
"James [the client] was clearly happy with the wireframes & more importantly, with the innovative approach & thinking despite the limitations of their Magellan's code base. Your collective effort in concepting was evident in how well thought the solution is both from a front-end and back-end perspective."
– Nikki Baru, Director, Sapient
"You are the most thorough human being I have ever known. Have I told you today that I love you?"
– Judi Adams, Senior Copywriter, Sapient
SANDALS
"Dude...you're a rockstar! Would you ever consider moving to Miami?"
– Bruce Miller, Account Manager, Sapient
Date: 10.2007 | Agency: Sapient | Role: Experience Designer
Sandals approached Sapient to create an interactive world where visitors to their site could island hop & discover the excitement of each of their resorts. From being able to zoom into island views, to finding out which island was right for them, to having the ability to save, plan & book a trip – the concept work had it all.
Sapient also pitched the idea of a Wedding Planner in which the about-to-be newly weds could customize their event to the smallest detail – and book it online.
TD TELLER
"You guys just rock & truly proved our ability to deliver client success. This work has built such great brand awareness of Sapient across the Bank that it has resulted in additional work."
– Waleed Jifri, Client Executive, Sapient
Date: 02.2008 | Agency: Sapient | Role: Experience Designer
The merger of TD & Commerce Bank required a new teller system that was scalable & intuitive.
"Your dedication has made lasting impressions on all of us. In spite of time zones & 'clean rooms' you understood our vision & in your day to day actions, you made this an outstanding team experience. Thanks."
– Sona Mehta, Program Director, TDBFG
"I love having Vixay as part of our team & everyone seems to enjoy working with him."
"Vixay is very disciplined in his work ethic & his work is of excellent quality. He always tries to ensure that his work is providing value to the client's business objectives. His wireframes were clean & well structured, with minimal errors. The wireframes were key components of our functional specifications, which in turn were very helpful in providing all of the relevant information to the developers."
"There was also an instance where BA's need to finish requirements document over the weekend, he came into work on Sunday to help us finish some wireframes so we can include the most updated ones in the document."
"Vixay needs very little supervision in the tasks that are given to him and is extremely dependable as a team member."
"He always seems well thought in his approach. Vixay always offers suggestions to better the project deliverable & improve the speed at which they're accomplished."
"Vixay works with remarkable speed & efficiency. He has tremendous work ethic & when given a task, he just sits down & gets it done. He is very focused with this work & is also very good at planning & organizing his time."
"Vixay is extremely productive always finishes everything that is assigned to him in very little time. The timeline of our project is extremely aggressive & the project manager planned to have 10 wireframes finished in 1 week during one of the iterations. Vixay did the best he could to work long hours & finished initial drafts in the designated time frame."
"Vixay always seems to have a solid understanding of the project deliverables. His wires greatly help me with my own deliverables as they are rich with thinking & content that are clear & concise."
"Vixay played an absolutely critical role. Not only was he self-motivated, ambitious, extremely organized & detail-oriented but I found that he was easily able to manage personalities/differences amongst team members to find common threads & drive the team to success."
"Vixay integrates himself with the team very well. He is an extremely dependable member of the team. He is always very client focused & highlights any risks he sees that could make us look bad in front of the client."
"Vixay is a pleasure to work with & a great asset to a team."
"He is a machine."
"Vixay's individual work is always quality & delivered on time."
"Vixay has a high standard for project deliverables & ensures that they are always error-free and maintainable."
"I really enjoy working with Vixay. I like his approach – honest, forthright & assertive. I can clearly see how he always thinks to better project deliverables & which helps gather forward momentum for the team. I truly appreciate his drive for progress."
"Vixay's manner is friendly & approachable & he always offers suggestions in positive ways. He also always seems available even when I know he's very busy. I think one of his best strengths is that his emotionality never gets in the way of his contribution. I've seen him work through & come out of very stressful moments professionally and gracefully."
"Vixay is one of the most productive people I have ever worked with. He is self-driven. Can plan & track his work without any oversight."
"Created all the wireframes in time & they were all quality. Never once did he need more time then allocated."
"He takes time out of his personal life to help the team complete a deliverable. For example, the first time, we went to Edmonton for a requirement gathering session, Vixay stayed late on a Friday helping the team to plot wireframes to bring to the client site."